3.0 CONCLUSION

  In a conclusion, we can conclude the business model e-marketplace has become very popular. These new business models have attempted a variety of market and ownership strategies. The potential advantages to be gained by joining an e-marketplace will between company and businesses, and indeed between buyers and suppliers.

  The first and foremost, the representative from Shenzhen Zerospace Technology Ltd that is in charge to communicate with us is Mr. Zero Space. Mr. Zero Space shows us utmost patience when he is communicating with us, and make it surprise to us is Shenzhen Zerospace Technology Ltd is 24 hours online. E-marketplace can help to solve the time problem, it is because time constraints and problem with different office hours for international trade are removed as it is possible to operate on a round-the-clock basis. For the e-marketplace it is greater opportunities for suppliers and buyers to establish new trading partnership, either within their supply chain or across supply chains. After our negotiation with the Mr. Zero space, if successful to our negotiation, then we will maybe can become partner to continue our business. However, being part of an established e-marketplace provides a level of trust between suppliers and buyer. In this process for negotiation, we can saw the Mr. Zero Space very patience when he is communicating with us. He is always be ready to answer our question bit-by-bit unless we are clear with the problem, and very surprise to us is when us negotiation to Mr. Zero Space, he always replies our massage very promptly and he is very polite in answering our question.

  Throughout our conversation, he gives us a very good image, and we feel very safe to deal with the company. When a company gives a good image towards their customer, it is very easy for the company to earn trust from the customers. Then the company sure can earn more profit to their business. On the other hand, Shenzhen Zerospace Technology Ltd will updates information on price and availability makes it easier to secure the best deal for the buyer.

  Last but not least, the decision of Shenzhen Zerospace Technology Ltd to set up a virtual store at AliExpress is proved to be a successful decision as we know that AliExpress is one of the largest e-commerce platforms under the group of Alibaba in this world. Hence, there will be lots of customers to view the website every day and subsequently there will be customers to get interested in the company’s product.